Keep Your Schedule Full Without the Headaches
Late cancellations, double bookings, and missed follow-ups cost your practice time and money. DrCapital’s healthcare virtual assistants take the burden off your front desk by managing appointment scheduling, confirmations, and reminders in real time.
Our VAs work directly within your scheduling tools, calendars, or EHR systems. They are trained to handle the entire scheduling cycle with accuracy and professionalism.
What we handle:
Booking, rescheduling, and canceling appointments based on your availability
Sending reminders via SMS, email, or phone
Confirming upcoming appointments to reduce no-shows
Coordinating multi-provider schedules
Managing routine recall reminders for follow-ups
Respecting provider preferences and protected time
Whether your practice uses Athenahealth, DrChrono, Practice Fusion, or other systems, our virtual assistants fit into your existing workflow without disruption.
Let your clinical team focus on patient care. We’ll keep your calendar running smoothly.
Who Powers Your Assistant?
Behind every DrCapital Virtual Assistant is a fully managed support system built by The Human Capital, a global leader in virtual staffing and healthcare operations.
Our assistants aren’t random hires. Each one goes through a rigorous selection, onboarding, and training process led by healthcare operations professionals. Many of our VAs have clinical backgrounds, including registered nurses and allied health professionals, and all are trained in:
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Insurance workflows and payer systems
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EHR/EMR documentation and data entry
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HIPAA compliance and secure communications
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Patient interaction etiquette and scheduling systems
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Medical billing tools and claim management
We handle oversight, quality control, shift coverage, and ongoing training — so you don’t have to worry about micro-managing or constant retraining. Your assistant shows up every day, prepared and aligned with your workflow.
This isn’t freelancing. This is fully-managed virtual healthcare staffing - built for reliability and scale.