Keep Patients on Track With Seamless Aftercare Support
Patient care doesn’t end when the appointment does. Following up, delivering results, and coordinating the next steps are all essential to delivering high-quality outcomes, but they often get delayed or overlooked when teams are stretched thin.
DrCapital virtual assistants help your practice stay connected to patients after the visit. They manage post-appointment communication and coordination so nothing slips through the cracks.
Our post-visit support includes:
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Sending care plan summaries and follow-up instructions
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Coordinating referrals and appointment scheduling with specialists
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Sharing lab or imaging results with patients
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Confirming prescription orders or pharmacy communications
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Scheduling follow-up visits based on provider direction
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Monitoring patient questions or concerns via email or portal messages
Our VAs work inside your communication systems and follow your protocols for timing, language, and documentation. With their help, your care plans stay consistent and your patient satisfaction improves.
Turn aftercare into a strength instead of a burden.
Who Powers Your Assistant?
Behind every DrCapital Virtual Assistant is a fully managed support system built by The Human Capital, a global leader in virtual staffing and healthcare operations.
Our assistants aren’t random hires. Each one goes through a rigorous selection, onboarding, and training process led by healthcare operations professionals. Many of our VAs have clinical backgrounds, including registered nurses and allied health professionals, and all are trained in:
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Insurance workflows and payer systems
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EHR/EMR documentation and data entry
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HIPAA compliance and secure communications
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Patient interaction etiquette and scheduling systems
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Medical billing tools and claim management
We handle oversight, quality control, shift coverage, and ongoing training — so you don’t have to worry about micro-managing or constant retraining. Your assistant shows up every day, prepared and aligned with your workflow.
This isn’t freelancing. This is fully-managed virtual healthcare staffing - built for reliability and scale.