Dental and optometry offices rely on well-timed communication, consistent recall reminders, and insurance coordination that doesn't slow down the chair. But managing all that while staying on top of documentation and front desk duties can stretch your staff thin.
 

DrCapital virtual assistants are trained in the unique workflows of dental and vision practices. We help you manage scheduling, patient communication, insurance follow-ups, and billing tasks, so your team can stay focused on patient care.
 

How We Support Dental & Vision Practices

• Appointment Scheduling & Confirmations
  VAs handle routine scheduling, reschedules, pre-visit reminders, and post-care follow-ups.

• Insurance Verification & Benefits Checks
  Our assistants confirm dental and vision benefits, gather pre-authorizations, and handle payer communication.

• Recall & Recare Campaigns
  Keep your schedule full with timely recall messages and proactive follow-up scheduling for exams and procedures.

• Billing & Claim Support
  Charge entry, explanation of benefits follow-up, patient billing questions, and payment posting support.

• Patient Communication Management
  We answer calls, respond to emails, manage patient portals, and handle new patient intake forms.

• Charting & Documentation
  Our VAs can update notes and structured fields in your practice management system, based on your preferences.
   

Why Dental & Optometry Offices Choose DrCapital

• Assistants trained in dental and optometry-specific tools and terms

• Familiar with platforms like Dentrix, Eaglesoft, Open Dental, Eyefinity, and more

• Polished, patient-facing communication

• Flexible hours to cover early, late, or weekend schedules

• All VAs are managed, trained, and supported by The Human Capital