Medical billing companies operate in high-volume, deadline-driven environments. Accuracy, speed, and secure handling of patient data are non-negotiable. But building an in-house team for every client engagement isn’t always cost-effective.
 

DrCapital virtual assistants are trained in the tools and workflows used by billing firms. Whether you handle end-to-end RCM or offer specialized services like AR follow-up or patient billing, our VAs help you expand capacity without sacrificing quality.
 

How We Support Billing Firms

• Charge Entry & Coding Review
  Our VAs assist with daily charge entry, encounter form reviews, and CPT/ICD accuracy checks.

• Claims Submission
  Submit clean claims through payer portals or clearinghouses using your existing tools.

• Denial Management
  Track, investigate, and rework denied claims to protect your clients’ revenue.

• Payment Posting & Reconciliation
  Post payments, adjustments, and write-offs in coordination with your internal processes.

• Patient Accounts & AR Follow-Up
  VAs manage patient statements, inbound billing inquiries, and overdue balance reminders.

• Credentialing & Enrollment Support
  For firms that offer credentialing services, our VAs help track paperwork, update portals, and submit follow-ups.
   

Why Billing Firms Choose DrCapital

• VAs trained in healthcare billing and revenue cycle workflows

• Experience with Kareo, AdvancedMD, Athena, eClinicalWorks, and other billing platforms

• HIPAA-compliant support with full operational oversight

• Fully managed staffing by The Human Capital - no need to recruit, train, or manage in-house

• Scale on demand without compromising precision or timelines.